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  • 1. What types of souvenirs do you offer?
    We offer a wide variety of souvenirs including local crafts, apparel, home decor, and personalized gifts. Each item is carefully selected to represent its origin authentically.
  • 2. How can I place an order?
    You can place an order directly through our website. Simply browse our collections, add your chosen items to your cart, and proceed to checkout.
  • 3. What is your return policy?
    We accept returns within [Number] days of receipt, provided the items are in their original condition. For more details, please refer to our Return Policy page.
  • 4. How can I contact customer support?
    You can contact us via email at [Your Email Address] or call us at [Your Phone Number]. You can also use our online contact form for convenience.
  • 5. Can I customize my souvenir?
    Absolutely! We offer customization options on select items. Please check the product descriptions or contact us for more details.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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